Privacy policy
Effective November 20, 2026
This policy explains what Squared Home LLC ("Squared", "we") collects through squaredhome.com, why, who processes it for us, how long we keep it, and the choices you have. Your membership agreement, if you become a member, explains how we handle your home's information as a member.
What we collect
When you request to join
Your name, mobile number, email, the home's street address, city and ZIP code, whether it is an owner-occupied single-family home, how you'd like us to reach you, anything you tell us about the house, and, on a partner page, whether you're on that partner's maintenance plan.
When you tell us about your business
Your business name, trade, Florida license number (if you give it), your name, mobile number and email, the ZIP codes you serve, roughly how many customers you have on a recurring plan, and your message.
If you agree to texts
A record of your consent: the exact consent wording you saw, the date and time, the page, and the IP address it came from. We keep this to show that you agreed, as the law requires.
Automatically
With each form we record the page it was sent from, any campaign tags in the link you followed (for example utm_source), your browser's user-agent, and a one-way scrambled (hashed) version of your IP address that we use only to stop spam and repeated submissions. Our hosting provider keeps short-lived technical logs to run and protect the site.
Analytics and cookies
We use Plausible Analytics, which counts visits without cookies and without collecting personal data. It runs whether or not you accept cookies. This site sets no advertising or tracking cookies. Your cookie choice is saved in your own browser so we don't ask again. If we ever add a script that sets non-essential cookies, it will run only if you accept.
Why we use it
- To reply to your request, answer your questions and, if you choose, set up your membership.
- To talk with trade businesses about becoming partners.
- To send the texts you agreed to, and to honor STOP requests.
- To understand, in aggregate, how people find and use the site.
- To keep the site secure and stop spam.
Who processes it for us
We don't sell your personal information. We use these service providers, who process it on our behalf and only to provide their service to us:
- Cloudflare: hosts the site and stores form submissions.
- Resend: sends the confirmation and notification emails.
- Plausible Analytics: cookieless visit counts (no personal data).
We may also disclose information if the law requires it, to protect someone's safety, or as part of a sale or reorganization of our business, in which case this policy continues to apply to it.
When you become a member and ask us to arrange a job, we share with the licensed pro only what they need for that job, such as your name, address, contact details and the problem. Your membership agreement governs that.
Text messaging privacy
Mobile numbers and text-messaging opt-in data and consent are never sold, rented or shared with third parties or affiliates for marketing or promotional purposes. The service providers above are not sharing for this purpose; they process data only to run our service. Text messaging terms, including how to opt out, are at squaredhome.com/sms.
How long we keep it
- Join requests and partner inquiries: up to 24 months after our last contact with you, unless you become a member or partner, in which case your agreement governs.
- Text-messaging consent and opt-out records: for as long as you're opted in, plus five years, so we can show what you agreed to and when you opted out.
- Hashed IP addresses used for spam control: 90 days.
Your choices
You can ask us to show you, correct or delete the information we hold about you by emailing hello@squaredhome.com. We may keep a consent or opt-out record where the law requires it. Reply STOP to any text to stop texts.
Security
Submissions travel over HTTPS and are stored with access limited to the people at Squared who need them. No method of storage or transmission is perfectly secure, so we can't promise absolute security.
Children
This site is for adults. We don't knowingly collect information from anyone under 18.
Changes
If we change this policy, we'll post the new version here with a new effective date.
Contact
Squared Home LLC, Fort Lauderdale, Florida. Email hello@squaredhome.com.